Terms of Service

1. Acceptance of Terms

By creating an account on The Point Tracker ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including team members, team managers, and administrators.

2. Description of Service

The Point Tracker is a gamified activity tracking platform designed to help individuals and sales teams log activities, earn points, set goals, and monitor performance. Features include personal and team dashboards, activity logging, leaderboards, and weekly reporting.

3. User Accounts & Communications

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when registering.

You consent to receive service-related emails, including but not limited to: weekly points summaries, team invitations, goal progress updates, and account notifications. These communications are part of the core service and are necessary for proper functioning of the platform.

4. User Data & Ownership

You may export or request deletion of your data at any time by contacting us. We will not sell your personal data to third parties without your explicit consent.

By using the Service, you grant The Point Tracker a limited license to store, process, and display your data solely for the purpose of providing the Service to you.

5. Limitation of Liability

To the maximum extent permitted by applicable law, The Point Tracker and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption.

Hold Harmless — Data Breaches: You expressly agree to release, indemnify, and hold harmless The Point Tracker, its officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to any unauthorized access to, alteration of, or loss of your data, including but not limited to data breaches, hacking, or other security incidents beyond our reasonable control.

We implement industry-standard security measures, including encrypted data storage and secure connections. However, you acknowledge that no method of electronic storage or transmission is 100% secure.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Upload or store data belonging to individuals without their knowledge or consent
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to transmit spam or unsolicited communications

7. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms. You may also delete your account at any time. Upon termination, your data may be retained for up to 90 days before permanent deletion, unless you request immediate deletion.

8. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or a prominent notice within the app. Continued use of the Service after changes take effect constitutes acceptance of the new terms.

9. Contact

If you have any questions about these Terms of Service, please contact us at support@thepointtracker.com.