Privacy Policy
Last updated: March 6, 2026
1. Overview
The Point Tracker ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our platform. By using the Service, you agree to the practices described in this policy.
Data We Collect
We collect personal information that you voluntarily provide when using the Service.
2. Information We Collect
We collect the following types of information:
Account Information
- Full name
- Email address
- Account role and preferences
Activity Log Data
When you log activities, we store the contact information you enter, including:
- Contact names
- Company names
- Phone numbers
- Email addresses of contacts
- Notes and activity descriptions
- Activity type and points earned
- Date and time of activity
Team & Usage Data
- Team memberships and roles
- Performance goals and metrics
- Usage patterns within the app
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Send weekly performance summaries and activity reports
- Deliver team notifications, invitations, and in-app messages
- Respond to support requests
- Monitor and analyze usage to improve the platform
- Comply with legal obligations
Email Communications
By creating an account, you consent to receive service-related emails. These are required for core platform functionality such as weekly summaries and team updates.
4. Email & Marketing Communications
By signing up for The Point Tracker, you agree to receive service-related emails, which are essential to the platform's functionality. These include weekly points summaries, team invitations, goal updates, and account notifications.
If we introduce optional marketing or promotional emails in the future, you will have the ability to opt out of those separately. Service-critical communications (such as security notices or account updates) cannot be opted out of while your account remains active.
Your Right to Opt Out of Data Sharing
You may opt out of having your email address shared with third-party partners at any time by contacting us at support@thepointtracker.com.
5. Sharing Your Information
We do not sell your personal data. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate the platform (e.g., email delivery, hosting). These providers are contractually obligated to protect your data.
- Team Members: Data you log may be visible to your team manager and other members of teams you belong to.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process.
Opt-Out of Third-Party Partner Sharing: If we ever partner with third parties for non-essential purposes that involve sharing your email address, you have the right to opt out. To opt out, email us at support@thepointtracker.com with the subject line "Opt Out of Email Sharing." We will honor your request within 30 days.
You Own Your Data
All data you enter into The Point Tracker remains yours. You may request a copy or deletion of your data at any time.
6. Data Ownership & Your Rights
You retain full ownership of all data you enter into the platform. We act solely as a data processor on your behalf. You have the right to:
- Access all data associated with your account
- Request a copy of your data in a portable format
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-essential data sharing (see Section 5)
To exercise any of these rights, contact us at support@thepointtracker.com.
Cookie Policy
We use cookies to keep you logged in and improve your experience.
7. Cookie Policy
The Point Tracker uses cookies and similar tracking technologies to enhance your experience. A cookie is a small text file placed on your device when you visit our platform.
Required to keep you logged in and maintain your session. These cannot be disabled without logging you out.
Remember your settings and preferences (e.g., last viewed team, dashboard state).
Help us understand how users interact with the platform so we can improve features. No personally identifiable information is tied to analytics cookies.
Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from staying logged in.
We do not use cookies for advertising or sell cookie-derived data to any third parties.
8. Data Security
We implement industry-standard security measures to protect your data, including encrypted storage, secure HTTPS connections, and access controls. However, no system is completely secure. By using the Service, you acknowledge this inherent risk and agree to the hold harmless provisions in our Terms of Service.
9. Data Retention
We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 90 days, unless we are required by law to retain it longer. You may request immediate deletion by contacting us.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice within the app. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us at support@thepointtracker.com.